Who We Are
We are an experienced consulting group with unique, proven methodologies and expertise in human performance improvement. We’re also healthcare professionals with a deep understanding of the needs and values of the industry, As business leaders and managers experienced in process design and execution we understand how this all fits together
We specialize in achieving rapid and dramatic improvement in business performance for our clients. We focus on the elimination of deeply embedded waste in human coordination and communication – the major source of cost and performance degradation and increased business risk in any enterprise.
As a boutique, tightly integrated consulting firm, we are able to bring to our clients a consistently higher level of experience, knowledge and commitment to their concerns. This results in a high quality outcome for each engagement with concomitant results of higher quality products, services and customer experience, along with improved operating and profit margins and reduced business risk for our client organizations.
Our values guide us in interactions with our clients:
- We listen to the concerns of our clients and endeavor to make those concerns disappear.
- We deal with them authentically and with integrity.
- We make and keep promises to our clients
- We respect our clients’’ knowledge of their business and their organization
- We use our understanding of how to observe business processes to create a more unique contribution to their enterprise
If you are ready for this level of change, of transformation that is lasting and sustainable, we are ready to partner with you to achieve your performance, quality and competitive edge.